Terms of Use

Last Updated: April 29, 2025

1. INTRODUCTION AND ACCEPTANCE

Welcome to ChurchCalls.ai (the "Service"). These Terms of Use ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and ChurchCalls.ai ("Company," "we," "us," or "our") governing your access to and use of our AI-powered church communication platform.

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use the Service.

2. DESCRIPTION OF SERVICE

ChurchCalls.ai is an AI-powered communication platform designed specifically for churches and religious organizations to enhance their communication capabilities with congregation members. The Service may include, but is not limited to, automated messaging, communication management, content generation, SMS messaging, AI-powered calling solutions, and data analytics features.

3. ACCOUNT REGISTRATION AND SECURITY

3.1 Account Creation

To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

3.3 Administrative Access

If you are registering on behalf of a church or religious organization, you represent and warrant that you have the authority to bind such organization to these Terms.

4. SUBSCRIPTION AND PAYMENT TERMS

4.1 Subscription Plans

The Service is offered on a subscription basis. Details of subscription plans, including features and pricing, are available on our website.

4.2 Payment

Payment for subscriptions must be made in advance according to the billing cycle selected during registration. All payments are non-refundable except as expressly provided in these Terms.

4.3 Taxes

All fees are exclusive of applicable taxes. You are responsible for paying all taxes associated with your use of the Service.

4.4 Changes to Pricing

We reserve the right to change our pricing at any time. Any price changes will be communicated to you in advance and will apply to the next billing cycle.

5. USER CONTENT AND LICENSES

5.1 User Content

"User Content" means any content, materials, or information that you submit, upload, or otherwise make available through the Service, including text, data, images, audio, and video.

5.2 License to User Content

You retain all rights in your User Content. However, by submitting User Content to the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute such User Content in connection with providing and improving the Service.

5.3 AI-Generated Content

You acknowledge that the Service uses artificial intelligence to generate content ("AI-Generated Content"). The Company makes no representations or warranties regarding the accuracy, appropriateness, or effectiveness of AI-Generated Content. You are solely responsible for reviewing and approving all AI-Generated Content before use in your communications.

6. ACCEPTABLE USE POLICY

6.1 Prohibited Activities

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Send unsolicited communications (spam)
  • Upload or transmit viruses or other malicious code
  • Attempt to gain unauthorized access to the Service or related systems
  • Harass, abuse, or harm others
  • Engage in activities that interfere with or disrupt the Service

6.2 Content Restrictions

You agree not to upload, transmit, or share any User Content that:

  • Is unlawful, harmful, threatening, abusive, harassing, defamatory, or invasive of another's privacy
  • Infringes any patent, trademark, trade secret, copyright, or other intellectual property right
  • Contains software viruses or any other code designed to interrupt, destroy, or limit the functionality of computer software or hardware
  • Is deceptive, false, or misleading

6.3 SMS Messaging Guidelines

If you use our SMS messaging services:

  • You must obtain explicit and verifiable consent from individuals before adding their phone numbers to your messaging lists
  • You must honor opt-out requests promptly
  • You must comply with all applicable laws and regulations regarding SMS messaging, including but not limited to the Telephone Consumer Protection Act (TCPA) and the Cellular Telecommunications Industry Association (CTIA) guidelines
  • You must ensure all message content complies with applicable laws and regulations and does not contain prohibited content

7. INTELLECTUAL PROPERTY RIGHTS

7.1 Our Intellectual Property

The Service and its content, features, and functionality are owned by the Company and are protected by intellectual property laws. You may not copy, modify, create derivative works, publicly display, publicly perform, republish, or transmit any material from the Service without our prior written consent.

7.2 Feedback

If you provide us with ideas, suggestions, or recommendations regarding the Service ("Feedback"), you grant us an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right to use such Feedback in any manner and for any purpose.

8. DATA PRIVACY AND SECURITY

8.1 Privacy Policy

Your use of the Service is also governed by our Privacy Policy, which is incorporated by reference into these Terms.

8.2 Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8.3 Data Processing

By using the Service, you acknowledge that the AI features process data you provide to generate content and insights. You are responsible for ensuring you have all necessary rights and permissions to share such data with us for processing.

8.4 SMS Opt-In Consent

You acknowledge and agree that:

  1. Explicit Consent Required: Our AI calling system may offer individuals the option to receive SMS messages. We will only send SMS messages to individuals who have provided explicit opt-in consent during an AI call by verbally confirming they wish to receive SMS messages.
  2. Consent Records: We maintain records of all opt-in consents, including date, time, and method of consent (verbal confirmation during AI call).
  3. Message Frequency and Charges: Standard message and data rates may apply to SMS messages sent by our system. The frequency of messages will vary based on the nature of the communication and user preferences.
  4. Opt-Out Instructions: Every SMS message sent will include clear instructions on how to opt out of future messages, typically by replying "STOP" to the message.
  5. Help Instructions: Support information will be available by replying "HELP" to any message or by contacting our support team.
  6. Carriers Not Liable: Mobile carriers are not liable for delayed or undelivered messages.
  7. Privacy of SMS Data: As detailed in our Privacy Policy, we will not sell, share, or transfer mobile phone numbers or SMS opt-in consent data to third parties for marketing purposes.

9. AI-SPECIFIC PROVISIONS

9.1 Limitations of AI Technology

You acknowledge that the AI technology used in the Service:

  • May produce content that is inaccurate, incomplete, or inappropriate
  • Is not a substitute for human judgment and oversight
  • Should be used as a tool to assist, not replace, human decision-making

9.2 Human Oversight

You agree to maintain appropriate human oversight of all AI-generated communications and content and take full responsibility for all communications sent using the Service.

9.3 AI Training and Improvement

You acknowledge that non-personally identifiable data derived from your use of the Service may be used to train, improve, and develop our AI systems. No personal information will be used for training purposes without explicit consent as outlined in our Privacy Policy.

10. THIRD-PARTY SERVICES AND LINKS

The Service may contain links to third-party websites or services that are not owned or controlled by the Company. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

11. DISCLAIMERS AND LIMITATIONS OF LIABILITY

11.1 Service Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

11.2 Accuracy Disclaimer

WE DO NOT WARRANT THAT THE SERVICE OR AI-GENERATED CONTENT WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

11.3 Limitation of Liability

IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE.

12. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless the Company and its licensors, service providers, employees, agents, officers, and directors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service, including, but not limited to, your User Content, any use of the Service's content, services, and products other than as expressly authorized in these Terms.

13. TERM AND TERMINATION

13.1 Term

These Terms shall remain in full force and effect while you use the Service.

13.2 Termination by You

You may terminate your account at any time by following the instructions on the Service or by contacting us.

13.3 Termination by Us

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

13.4 Effect of Termination

Upon termination, your right to use the Service will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

14. MODIFICATIONS TO THE SERVICE AND TERMS

14.1 Modifications to the Service

We reserve the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. We shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Service.

14.2 Modifications to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

15. GOVERNING LAW AND DISPUTE RESOLUTION

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.

15.2 Dispute Resolution

Any dispute arising out of or relating to these Terms or the Service shall be resolved by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. The arbitration shall be conducted in [City, State], and judgment on the arbitration award may be entered in any court having jurisdiction thereof.

16. MISCELLANEOUS

16.1 Entire Agreement

These Terms constitute the entire agreement between you and the Company regarding the Service and supersede all prior and contemporaneous written or oral agreements.

16.2 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

16.3 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16.4 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt to assign or transfer these Terms without such consent will be null and void. We may assign or transfer these Terms, at our sole discretion, without restriction.

16.5 Notices

Any notices or other communications provided by us under these Terms will be given by posting to the Service or by email to the address you provide during registration.

17. CONTACT INFORMATION

If you have any questions about these Terms, please contact us at:

Email: [email protected]

Address: 23144 CINCO RANCH BLVD STE B KATY TX, USA 77494 Phone: 1 (833) 313-3959

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